Hi, Therefore right here's the tale. I ordered Workplace 2016 for Mac pc through the Microsoft House Use Program, through my works e-mail. I got the hyperlink and sent it to my home email deal with so that I couId download the files at home, on to my sons IMac, for his college function. After updating his mac to IoS Times, it finally let me install Office 2016. When we attempt to trigger it, it doesnt ask for the Product Key I got in the e-mail, but asks for a Microsoft account e-mail. I possess known as the Microsoft Support and they state that my sons email account, with live life.co.uk will be the tackle to make use of as that is usually connected with the purchase quantity, but when I consider this email tackle, it provides an error that its not linked. If I test my personal email address, which is certainly where I can discover the purchase details, it arrives back again with no permits discovered.
If I try to register my sons email address as a Microsoft account, it says the Live.company.uk is a appropriated domain. Any tips on how to stimulate therefore that he can save documents. I purchased a backup dvd when I ordered the electronic download. When I get the dvd movie, would it create a distinction if I uninstaIl the office ánd reinstall from dvd movie. I think his mac did possess office 365 on as well.if that can make a distinction Thanks Stu.
Hello there Stu Aspinall, I recommend you stick to these measures to confirm your accounts: 1. Proceed to and sign in with the email address and security password of your. Select Services and Subscribers at the top of the page.
If you're experiencing problems with Outlook or are having trouble installing Office apps, Microsoft Support and Recovery Assistant for Office 365 can help identify and fix several issues.
Perform one of the pursuing:. Under Subscribers, verify that you have got a present subscription to Office 365 Home, Workplace 365 Personal, or Workplace 365 College. OR.
- Create a Microsoft Account or use your existing account and begin installing Office 2016 for Mac. You need to create or use your existing Microsoft Account to login this step is mandatory. Here is the steps with screenshots.
- Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.
Under More Services, select Try Office 365 Home for free, and follow the directions to signal up for your. PLEASE Be aware: If you understand you possess a current Workplace 365 membership and don't discover one right here, you may have more than one Microsoft account. Try signing out there and putting your signature on back again in with a different email address and password. Wish it's useful.
Regards, Emi Zhang TechNet Neighborhood Support Please indicate the remedy as an answer if you discover it is helpful. If you have got feedback for TechNet Support, contact. Hello there Stu Aspinall, I suggest you stick to these measures to verify your account: 1.
Move to and sign in with the e-mail deal with and password of your. Select Providers and Subscriptions at the top of the web page. Do one of the following:.
Under Subscriptions, verify that you possess a present subscription to Office 365 House, Workplace 365 Personal, or Workplace 365 College. OR. Under More Services, choose Try Office 365 Home for free of charge, and follow the directions to signal up for your. PLEASE Be aware: If you know you have a current Workplace 365 membership and don'testosterone levels see one right here, you may have got more than one Microsoft accounts. Try putting your signature on away and putting your signature on back again in with a various email tackle and security password. Wish it's helpful. Regards, Emi Zhang TechNet Local community Support Please mark the response as an solution if you discover it is definitely helpful.
If you possess responses for TechNet Support, contact.
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